Last Updated:[21 jan 2026]
Welcome to Volt11. We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
By visiting Volt11.in, you agree to be bound by the terms and conditions of this Privacy Policy.

1. 1. Collection of Personally Identifiable Information
      When you use our website, we collect and store your personal information such as:
      Name
      Phone Number
      Email Address
      Shipping & Billing Address
      GST Number (if provided by business customers)
      Why we collect this: This information is necessary to process your orders, deliver robotics/electronics components to your doorstep, and provide customer support.
   2. Payment Data
      Volt11 does NOT store your credit card, debit card, or UPI PIN details.
      All payments are processed through secure, RBI-approved payment gateways (such as Razorpay, PhonePe, or Paytm). Your banking details are encrypted and securely handled by the payment provider directly.
   3. How We Use Your Information
      We use your personal information to:
      Process and fulfill your orders.
      Update you on the shipping status (via Email/SMS).
      Resolve disputes or troubleshoot problems.
      Inform you about new arrivals, offers, and updates (only if you opt-in).
      Detect and protect us against error, fraud, and other criminal activity.
   4. Sharing of Information
      We do not sell your personal data to third parties. We only share necessary information with:
      Logistics Partners: (e.g., Shiprocket, Delhivery, India Post) to deliver your package.
      Payment Gateways: To process your transaction securely.
      Legal Authorities: If required by Indian law or court orders.
   5. Cookies
      We use “cookies” (small files placed on your hard drive) to help us analyze our web page flow and improve your shopping experience (e.g., keeping you logged in or remembering your cart items). You are free to decline our cookies if your browser permits, although you may not be able to use certain features on the website.
   6. Data Security
      Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. We use SSL (Secure Socket Layer) technology to encrypt data during transmission.
   7. Links to Other Sites
      Our site may link to other websites (e.g., YouTube tutorials for drone assembly). Volt11 is not responsible for the privacy practices or content of those linked websites.
   8. Your Consent
      By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy.
   9. Grievance Officer / Contact Us
      In accordance with the Information Technology Act 2000 and rules made there under, if you have any questions regarding this privacy policy, please contact us at:
      Email: support@volt11.in
      Address: [Tilhar City Road,
      Near Unique College,
      Tilhar, Uttar Pradesh 242307
      India]

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